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North American Headquarters in Miami, USA: Dec 25, 2015, Jan 1st 2016
European Headquarters in Muenster, Germany: Dec 21, 2015 until Jan 03rd 2016
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Support Request: License retraction

Description

Hi,
Courier has lost the last pc we sent out so we need to re-assign the license key
[deleted by Administrator. Please note: Submissions will be entered in the public support forum. Do not post any personal data such as passwords or software license information.]
to install onto the replacement pc. Can you advise how we do this or can you action it for us?

Answer: (2)

Re: License retraction 10/15/2020 2:16 PM
actually dont bother- the courier has just found it
Re: License retraction 10/15/2020 2:33 PM
Hello,

I am glad that the computer has been found. If something like this happens again:
In general, a SiteKiosk license is not tied to a specific computer.
Also see: https://www.provisio.com/helpconsole/SiteKiosk%20Help/en-US/default.htm?registering_sitekiosk.htm
So you usually can reinstall SiteKiosk on another machine when necessary but need to uninstall SiteKiosk from the old machine before.

However, in order to prevent any license abuse in case a computer is lost or stolen, you should contact our sales department by e-mail or phone in these cases.
Here the contact details: https://www.provisio.com/web/uk/company/contact


Regards,
Michael Olbrich