Company Christmas Holidays
North American Headquarters in Miami, USA: Dec 25, 2015, Jan 1st 2016
European Headquarters in Muenster, Germany: Dec 21, 2015 until Jan 03rd 2016
Limited support is available during this period.
We at PROVISIO wish you Merry Christmas and a Happy New Year!

 

Support Request: Shareware restriction Touch screen

Description

Hello,

we have a problem on one kiosk with the message which arrives now without any change from us.
Do you have an idea? Can we simply hide the message or do we have something to correct ?

The version of Sitekiosk is 9.

Thank you for your help.

KR

Answer: (1)

Re: Shareware restriction Touch screen 11/30/2020 11:11 AM
Hello,

This message means that you activated a Plus feature (onscreen keyboard) that is not covered by your Basic license.

If that feature (OnScreen keyboard) is required you need to purchase an upgrade to Plus license or you just deactivate the onscreen keyboard in your SiteKiosk configuration.

Regards,
Michael Olbrich