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North American Headquarters in Miami, USA: Dec 25, 2015, Jan 1st 2016
European Headquarters in Muenster, Germany: Dec 21, 2015 until Jan 03rd 2016
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Support Request: No cached website

Description

I am running into an issue on our SiteKiosk display related to the browser caching old copies of the website. I would like to ask if there is any way to either automatically clear the cache and cookies in the browser or only use something like Chrome incognito/private mode which doesnt cache or save any cookies or site data. I want the display to always load the current website and not a cached version.

Answer: (1)

Re: No cached website 1/14/2021 8:37 AM
Hello,

As SiteKiosk deletes the temporary Internet files and Cookies by default when you do a SiteKiosk logout or the screen saver activates you first should check the logout settings in the SiteKiosk configuration.
Also see: https://www.provisio.com/helpconsole/SiteKiosk%20Help/en-US/default.htm?logout.htm

Also make sure you didn’t disable the screen saver
https://www.provisio.com/helpconsole/SiteKiosk%20Help/en-US/default.htm?screen_saver___2nd_monitor.htm

Regards,
Michael Olbrich