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Support Request: Power management

Description

We have two public access terminals in our office lobby which are not constantly used, and I would like them to enter a stand-by mode after a period of inactivity. I tried to change the power options under Control Panel (Windows XP) while logged in as the SiteKiosk user with admin privileges but all the options were grayed out. How do I force stand-by mode?

Also, it might be a good idea for future versions of SiteKiosk to enable administrator to manage these (power options, screensavers etc.) via SiteKiosk options - unprotecting SiteKiosk account, granting admin rights, logging in as the user and so on is quite an inconvenient way to control these.

Answer: (5)

Re: Power management 5/23/2007 12:24 PM
Hello,

as the options were greyed out it seems you haven't set the SiteKiosk user to "Administrator".

Here a general description to change user dependent Windows settings for the SiteKiosk user that need administrative privileges:

1. Set the System-Security-Manager to "Unprotected"

2. Add the SiteKiosk user to the administrator group
(Windows User setting -->Control Panel-->User Accounts)

3. Login as SiteKiosk user (default password "provisio")

4. Check or change your power save settings

5. Logout

6. Login as Administrator and add the SiteKiosk user to the user group

7. Set the System-Security-Manager to "Protected"

Thank you for the feature request. We will consider this for future releases.


Regards,
Michael Olbrich
Re: Power management 5/23/2007 12:39 PM
I did switch to Unprotected and granted administrator privileges to the SiteKiosk user but power options still do not appear. The power schemes dropdown list is empty, and the four dropdown lists below it are grayed out. Power options show correctly under the Administrator account. Any suggestions?
Re: Power management 5/23/2007 12:41 PM
Sorry, that last entry was mine, wasn't logged in :-)
Re: Power management 5/23/2007 5:39 PM
Hello,

regarding your description it seems that your computer is member of a domain and your are not allowed to change the power settings via group policies. Please contact your local administrator in that case.

Otherwise a local administrator is always allowed to change the power settings.

Regards,
Michael Olbrich
Re: Power management 8/13/2008 4:06 PM
Hello,

Unfortunately the information I gave to you were wrong.

To use the sleep mode with SiteKiosk on Windows XP is not possible under any circumstances.
http://www.provisio.de/CustomerSupportCenter/ArticleDetails.aspx?ArticleID=608

If you want to use it, you have to install SiteKiosk on a Windows Vista machine:
http://www.provisio.com/CustomerSupportCenter/ArticleDetails.aspx?ArticleID=5552

The reason is, that on Windows XP this setting was user dependent and on Windows Vista it isn’t user dependent anymore.

Regards,
Michael Olbrich