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Support Request: Problem with a webscript that generates a DOC file

Description

Good afternoon, we are actually evaluating you product sitekiosk latest version.
We have a problem with a web script that in a normal browser generates a DOC file.

In Kiosk browser it did not generate it but it tries to save that script.
I tried to modify the configuration file following your suggestions here
http://www.sitekiosk.com/en-US/CustomerSupportCenter/ArticleDetails.aspx?ArticleID=5484

i looked to these lines and added them (properly modified with my web address)

<msdownloaddlg-urls>
<url>http://aWebPage.com/*</url>
</msdownloaddlg-urls>

but the result it that sitekiosk doesn't work anymore
Can you please help me? Thanks in advance

Answer: (5)

Re: Problem with a webscript that generates a DOC file 5/31/2007 11:36 AM
Hello,

to reproduce this behaviour can you please provide:

- Your SiteKiosk configuration (...\SiteKiosk\Config)
- A current logfile of SiteKiosk (...\SiteKiosk\Logfiles)
- The URL
- A step by step guide

Regards,
Michael Olbrich
Re: Problem with a webscript that generates a DOC file 5/31/2007 1:59 PM
Hello
Kiosk version is 6.5 build 150 2006-11-26 11:10:51

The weblink it's from an intranet webite so you cannot try it.

i cannot provide you the log-config file since i see the ticket closed and cannot attach any file.
do you have an email where i can send them?
Re: Problem with a webscript that generates a DOC file 6/1/2007 10:49 AM
Hello,

with your SiteKiosk configuration I mean your .skcfg file stored in the path ...\SiteKiosk\Config. e.g. myconfig.skcfg

You can contact me via e-mail by clicking my user name (Provisio/Olbrich) above.

Please also send a current logfile of SiteKiosk (...\SiteKiosk\Logfiles) and a step by step guide (e.g. what do you mean with “but the result it that SiteKiosk doesn't work anymore”…)

Regards,
Michael Olbrich
Re: Problem with a webscript that generates a DOC file 9/9/2008 1:38 AM
Are there any new charges filed?
Re: Problem with a webscript that generates a DOC file 9/9/2008 10:42 AM
Hello,

Can you please specify your question?

Regards,
Michael Olbrich