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Support Request: html

Description

Hi

I can't get the following link to work in site kiosk, it comes up with the error,403 site forbidden, when i click on the reload link in ie6 it does not work but ie7 within sitekiosk takes me straight to the website, any idea why this site is being blocked at the first request??

http://www.bnf.org/bnf/bnf/current/index.htm

I have allowed other sites within sitekiosk ie http://www.bnf.org/bnf/bnf/current/* so this should be allowed.

Answer: (2)

Re: html 7/18/2007 2:10 PM
Hello,

this forbidden message does not come from SiteKiosk.

As you get a “403 Error” this means the request was a legal request, but the server is refusing to respond to it.
See http://en.wikipedia.org/wiki/403_error#4xx_Client_Error
So the 403 error is equivalent to a blanket 'NO' by the Web server.

As the server detects your IP because you are not allowed to access this site from all counties the BFN Server might be to slow to answer your request??
Here in Germany I get:
Request Registration
Sorry, you are not eligible for registration
Free access to the BNF is available to residents of the UK and the developing countries…….

Maybe the recall start page script that you can find in our download section (Downloads-->Object Model Scripts) is a solution for you?

Regards,
Michael Olbrich
Re: html 7/19/2007 9:16 AM
Hello,

it also might be the same problem about a misconfigured server like in this article

http://www.provisio.com/en-US/CustomerSupportCenter/ArticleDetails.aspx?ArticleID=5682

Regards,
Michael Olbrich