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Support Request: hide navigation panel buttons

Description

Hi,

I am have just installed Adobe Acrobat version 8 on a kiosk and I am trying to hide the 'navigation panel buttons', but each time I manage to do this the buttons re-appear when I next open another pdf.
I'm currently searching the internet for a solution (as I know this is not a specific SiteKiosk issue), but I was just wondering if you had encountered this problem before and whether you have managed to overcome it??

Many thanks
Daniel Inwood
Amatica

Answer: (5)

Re: hide navigation panel buttons 7/30/2007 6:12 PM
Hello,

does it work if you disable the Acrobat Reader Option "Restore last view settings when reopening documents"? (Acrobat Reader-->Edit-->Preferences-->Documents)

Regards,
Michael Olbrich
Re: hide navigation panel buttons 8/8/2007 5:44 PM
Hi,
I changed the option as you advised in Adobe Acrobat 8, but it makes no difference.
(Acrobat Reader-->Edit-->Preferences-->Documents). Is there anything else that i can try.

I have also noticed that adobe acrobat 6 does not work with IE7 and SiteKiosk 6.5 together. It works ok in IE7 on its own but not with SiteKiosk 6.5 . The page just hangs. I get the same result for Acrobat 4 and 5.(with sitekiosk 6 it works fine)
Have you come across before and do you know a way around it?

Many thanks
Daniel Inwood
Amatica
Re: hide navigation panel buttons 8/9/2007 6:29 PM
Hello,

to use this option was only a suggestion which I haven’t tested.

In my tests the behaviour in the IE is the same like in SiteKiosk. The appearance is related to the last setting you have made if you open the PDF file.

If you open a PDF in the SiteKiosk Browser and you choose “Hide Navigation Panel Buttons” (with right mouse click in that field) the next time you open the same PDF the navigation panel is hidden. This works until the session ends or you press the logging out button.

As the Acrobat Reader is an external application we have no influence to you have to ask the support of the manufacturer Acrobat if there is a (even user dependent) option or registry setting for hiding the navigation panel permanently.


The issue with the old versions of the Acrobat Reader we haven’t tested yet, but please understand that we only can test the actual versions from this kind of products with our actual version of SiteKiosk.

Therefore we have tested Acrobat Reader 7 and 8 which are working flawlessly with the actual versions of SiteKiosk. (IE6 and IE7 installed)

The older Versions 4,5 and 6 of the Acrobat Reader will also work flawlessly with the actual versions of SiteKiosk if the IE6 is installed but not with IE7.

With IE7 installed the PDF doesn’t hang but the PDF doesn’t appear in the browser. If you setup the Acrobat Reader not to open the PDF in the Browser but to open it directly in the Acrobat Reader it works if downloads are allowed. (Tested with Acrobat Reader 6, IE7 and SiteKiosk 6.6.204)


Regards,
Michael Olbrich
Re: hide navigation panel buttons 5/7/2008 12:03 PM
SOLUTION for hiding navigation panel in Adobe:

1. When the navigation panel is opened, left-click and drag each individual icon to the right so that you pull it off the navigation panel and they each become bigger floating pop-up windows.

2. Now continue doing this for all icons until the navigation panel is entirely gray.

3. Click on the "X" in the upper right hand side until you close all those pop-up windows.

4. Right click on the navigation panel gray area and click "hide".

5. Now that navigation panel will be gone whenever you open up Adobe.

This was very frustrating, but I finally fixed it after much tinkering. Hope this helps!
Re: hide navigation panel buttons 5/7/2008 2:07 PM
Hello,

Thank you for your feedback.

Regards,
Michael Olbrich