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Support Request: Help with open PDF for download


Hello, I have a little problem, with open PDF in Sitekiosk,
Exampple : When I get this adress : "" , thats open automatic and everythink OK, but when I have this : "" ,than Its for Sitekiosk (unvaiable function.....) ,and in the IE I have a menu for download or open ... But I need automatically opened in sitekiosk ... Very Thanks for quickly reply .

Answer: (9)

Re: Help with open PDF for download 7/31/2007 1:27 PM

this issue is cause by a redirect on You have to activate the File Manager and to allow the Internet Explorer download dialog for this URL.


Then you can download the PDF from and open it in the File Manager of SiteKiosk.

More information about redirect and activating the permission to use the IE download dialog you will find in the SiteKiosk help (-->Browser Functions-->Download Manager)

Michael Olbrich
Re: Help with open PDF for download 7/31/2007 7:54 PM
OK, thanks, but I§m very beginner, and I need to help with the ("<msdownloaddlg-urls>
</msdownloaddlg-urls> "), where I can put this code in file manager ? Very Thanks from Prague.
Re: Help with open PDF for download 8/1/2007 10:10 AM

please refer to the SiteKiosk help. At “-->Browser Functions-->Download Manager--> Disable Download Manager and allow normal IE download dialog box” you will find an article which describes how you can do this.

Michael Olbrich
Re: Help with open PDF for download 8/16/2007 1:14 PM
Ok fain, thats OK and thanks, but when I setup this process, start the sitekiosk 6.6
than click to download pdf, than open the downloading status which goes to 100% and thats all ,
anythink reader for pdf not opened, just still this status with 100% of download and buttons with close ...
Can we help me why open the downloaded pdf file ? very thanks ... Tomas.
Re: Help with open PDF for download 8/16/2007 6:03 PM

you also have to enable the File Manager to get access to the downloaded file.

Michael Olbrich
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