Ticket ID: 21275 Creation Date: 1/7/2015 8:12 PM Product: SiteKiosk Classic Windows Attachment: -
TicketType: Support Request Version: 8.6.1249 Language: English
Views: 22898 Last Modification Date: 2/5/2015 6:47 PM Platform:
Level: Closed

Support Request: Trying to figure out our SiteKiosk License count

Description

We are trying to confirm how many licenses of site kiosk we own. When we look in the server it shows 100 licenses Under the settings, licensing tabs but we also own a number of individual licenses. Could you confirm how many licenses we own and how the licenses listed in the server are utilized.

Answer: (3)
Re: Trying to figure out our SiteKiosk License count 1/8/2015 5:02 PM
You can log in to your customer account at https://www.provisio.com/Users/Login.aspx to view your license and invoice purchase history. Use the forgot password link to reset your password.
Re: Trying to figure out our SiteKiosk License count 1/8/2015 5:43 PM
Our licenses on your web page only show 14 licenses but I know we own over 30 and we also own the server license which I do not see listed? does the server license come with a certain number of client licenses ? Some of our other orders must not have been under this account?
Re: Trying to figure out our SiteKiosk License count 1/8/2015 6:32 PM
It is possible that you have also purchased license through various software resellers. If that is the case, you would need to contact the reseller you purchased those licenses through from more information. SiteRemote does not come with any kiosk licenses.

Please note that this is a public support forum for technical inquiries. Do not post any personal or license information here. You can contact us at sales-us(at)provisio.com for more information.
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