Ticket ID: 21552
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Creation Date: 4/14/2015 2:51 AM
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Product: SiteKiosk Classic Windows
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Attachment: -
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TicketType: Support Request
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Version: 8.x
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Language: English
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Views: 26356
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Last Modification Date: 5/18/2015 5:10 PM
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Platform:
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Level: Closed
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Support Request: PC Login does not work after upgrade.
We have 2 licenses on 2 machines. Both machines have the same issue.
After running the 8 upgrade downloaded from your server, the message said we had errors and had to reinstall again. I restarted the machines to clear anything else going on. I no longer can put in the master password to even turn on the machines. Both machines did the same thing.
Both machines, now, nothing on the keyboards work. Both machines are 2014 HP machines running Windows 8.
Any thought or ideas on how to even get in the machines to redo the install?
Thank you,
Pete