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Soporte de pedidos: Unlocking screen

Descripción

Hey there, I sell digital screens and a client has purchased your app but didn't read the details and has no idea how to unlock the screen.

How do you unlock the screen for digital devices? It is operated with a mouse & keyboard

Respuesta: (1)

Re: Unlocking screen 14/11/2018 14:55
They could try and touch all 4 corners by performing a U shaped gesture or if its there, click the x in the circle in the top right hand corner of the toolbar. If that doesn't work then they would need to reset the device back to the default settings and reinstall SiteKiosk Android.

Additional info:
https://www.provisio.com/en-US/CustomerSupportCenter/ArticleDetails.aspx?ArticleID=18811

http://www.provisio.com/helpconsole/SiteKiosk%20Android%20Quick%20Start%20Guide/en-US/default.htm?closing_sitekiosk_android.htm

Generally SiteKiosk is designed to be used on Tabled devices:
http://www.provisio.com/helpconsole/SiteKiosk%20Android%20Quick%20Start%20Guide/en-US/default.htm?001-system1.htm
But the four corners or the Home Button can also be clicked with a mouse.