Ticket ID: 24332 Creation Date: 6/28/2018 5:30 PM Product: SiteKiosk Classic Windows Attachment: -
TicketType: Support Request Version: 9.6.4409 Language: English
Views: 24451 Last Modification Date: 7/26/2018 9:29 PM Platform:
Level: Closed

Support Request: Wifi not working when security settings set to protected

Description

as the title states... wifi doesn't work when security settings are set to protected. If i put it into unprotected mode and then log into the site kiosk user i can see and use the wifi. but if I put it into protected mode and then launch sitekiosk the close site kiosk... there is no wifi. It has to be a permissions issue of some sort.

This is windows 10 build 17134

Answer: (1)
Re: Wifi not working when security settings set to protected 6/28/2018 9:15 PM
There is nothing I am aware of in the System Security Manager that would specifically block your wifi connection. If there is a different in Start Once and Autostart mode, it is usually a Windows user account specific difference. Normally when we see an issue like that, you would just need to unprotected the Windows SiteKiosk user account and set up your wifi adapter software. That is not that common of an issue and would only apply to having a third party software control your wifi adapter instead of Windows. You can view the list of everything the System Security Manager blocks by clicking the Customized button.
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