Ticket ID: 24436 Creation Date: 8/30/2018 9:04 PM Product: SiteKiosk Classic Windows Attachment: -
TicketType: Support Request Version: 9.6.4337 Language: English
Views: 28888 Last Modification Date: 9/28/2018 7:50 PM Platform:
Level: Closed

Support Request: Website Doesn't Display Correctly in SiteKiosk

Description

Hello, this website doesn't display correctly when browsing to it from within SiteKiosk, but displays correctly when not using SiteKiosk: https://befit.limeade.com/BrandedLogin.aspx?e=Allina. Please let me know any steps I can take to resolve this issue. Thank you.

Answer: (4)
Re: Website Doesn't Display Correctly in SiteKiosk 8/31/2018 3:45 PM
What happens when you switch to the IE browser? Switching to the IE browser pulls up the site fine for me.
Re: Website Doesn't Display Correctly in SiteKiosk 8/31/2018 5:53 PM
Do some websites not work in Chrome Browser?
Re: Website Doesn't Display Correctly in SiteKiosk 8/31/2018 7:27 PM
it could just be a display issue with the browser, that's why you have the option to switch between the two browsers. Depending on how the website is coded, sometimes websites display one way in one browser and differently in the other.
Re: Website Doesn't Display Correctly in SiteKiosk 8/31/2018 7:42 PM
Yes, however this website works within Chrome when not using SiteKiosk. It only displays incorrectly while using Chrome within SiteKiosk. Many of the kiosks in our environment are used to access multiple websites, and this is the only website which displays incorrectly. Rather than moving the entire kiosk fleet to a different browser, is there a reason why this specific site isn't being rendered correctly specifically while using Chrome within SiteKiosk?
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