Company Christmas Holidays
North American Headquarters in Miami, USA: Dec 25, 2015, Jan 1st 2016
European Headquarters in Muenster, Germany: Dec 21, 2015 until Jan 03rd 2016
Limited support is available during this period.
We at PROVISIO wish you Merry Christmas and a Happy New Year!

 

Support Request: Sophos Antivirus Exceptions

Description

Are current exceptions that are configured in sophos antivirus are not working any longer. Here is what we have currently for allowed applications..

Path: C:\Program Files (x86)\SiteKiosk

Path: C:\Program Files (x86)\SiteKiosk\SiteRemote\SiteRemoteClientService.exe

What else do we need to allow for sitekiosk to work properly?

Réponse: (2)

Re: Sophos Antivirus Exceptions 12/02/2019 18:49
You should be able to check the log to see what your antivirus application is blocking specifically and create an exception based on that. This could vary depending on the antivirus in use, your specific antivirus settings and your system settings.
Re: Sophos Antivirus Exceptions 14/02/2019 17:41
I have checked the logs on my antivirus (Sophos) and it is not reporting anything is being blocked. I have run into this before once we first switched over to Sophos antivirus. What exceptions need to be made for Sitekiosk to work properly. Is it possible to get this escalated. I'm pretty sure I'm not the first person with this problem.