Ticket ID: 24736 Creation Date: 3/12/2019 2:31 PM Product: SiteKiosk Classic Windows Attachment: -
TicketType: Support Request Version: - Language: English
Views: 20241 Last Modification Date: 4/9/2019 3:01 PM Platform:
Level: Closed

Support Request: touch is not fluid

Description

Ho,

the tactile sensation is not fluid at all. is configured with a web, and navigation is very slow.

https://photos.app.goo.gl/FJ3UKDV9bLFsL9XP9


Greetings,
Thank you.

Answer: (1)
Re: touch is not fluid 3/12/2019 2:39 PM
Hello,

This generally depends on the performance of the Windows system and the underlying hardware.

You may first check that you have chosen the Chrome Browser Skin (because it is better supporting touch gestures than the IE Webbrowser Control), that the latest GPU driver is installed and that you are using the latest SiteKiosk version (containing Chromium to 71.0.3578.80 for the Chrome Browser skin).
SK 9.7: https://www.provisio.com/en-GB/Downloads/Download.aspx?ItemId=1

You can also check how it works outside of SiteKiosk directly in Chromium CEF.
The Chrome Browser Skin (available since SiteKiosk 9.x) uses the open source Chromium CEF engine installed with SiteKiosk
SiteKiosk 9.7 includes Chromium 71.0.3578.80 Windows 32 Bit that you can download here to test it without SiteKiosk:
http://opensource.spotify.com/cefbuilds/cef_binary_3.3578.1860.g36610bd_windows32_client.tar.bz2
(you need to extract the download twice e.g. with using 7ZIP).

Regards,
Michael Olbrich
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