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Support Request: Problem open Video of youtube

Description

Dear Sirs,
I faced with a problem while testing demo-version of program SiteKiosk9.
There are built-in videos from Youtube on web-site.
When i press Play knob, the video disappears from the page.
How we can solve the problem with video starting?

Réponse: (5)

Re: Problem open Video of youtube 18/04/2019 16:14
Hello,

I am sorry but SiteKiosk 9.0 is out of support.

As a general note, check your surfing area settings to make sure you are not blocking youtube.
Re: Problem open Video of youtube 18/04/2019 17:19
i have downloaded demo-programm SiteKiosk Windows 9.7.5026.
I approved YOUTUBE link in surfing area settings. it was not helpful.
i can send teh link to the video for your reference.
Re: Problem open Video of youtube 18/04/2019 17:21
Then provide the link to the website you are having trouble with showing the video.
Re: Problem open Video of youtube 18/04/2019 17:46
Link of video

https://yadi.sk/i/ueGdXYmf95ie0w
Re: Problem open Video of youtube 18/04/2019 18:09
Using SiteKiosk 9.7 on a Windows 10 system with a standard configuration and the (now deleted) URL you provided there is no problem playing the youtube video, neither in Chrome nor IE engine.
Please try a standard configuration without additional changes. If that does not help, you may look for example for updated video drivers.