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Support Request: Get information of change giver and escrow device

Description

Hello,

I'm using a wh emp800 with a escrow device attached.

I would like to know if is possible to use the SiteKiosk Object Model API to get the information of how many coins of each type are inside the escrow device, and to dispense using command as well.

That would be very handy.

Kind regards,
Luciano Matos

Réponse: (4)

Re: Get information of change giver and escrow device 16/05/2019 12:37
Helllo,

I am sorry but that is not possible with SiteKiosk Object Model. The SiteKiosk Object Model only supports to query the intermediate cash payment (what the user has just deposited and has not yet been fully accepted), but not these specific queries to the payment device.

Regards,
Michael Olbrich
Re: Get information of change giver and escrow device 11/06/2019 10:20
Any idea how can I get this information from the escrow device/coins acceptor?

Kind regards,
Luciano
Re: Get information of change giver and escrow device 11/06/2019 10:53
Hello,

I am sorry but this you need to ask the corresponding manufacturer(s).
E.g. if they provide an API.

Regards,
Michael Olbrich
Re: Get information of change giver and escrow device 11/06/2019 10:54
OK, Thanks