Company Christmas Holidays
North American Headquarters in Miami, USA: Dec 25, 2015, Jan 1st 2016
European Headquarters in Muenster, Germany: Dec 21, 2015 until Jan 03rd 2016
Limited support is available during this period.
We at PROVISIO wish you Merry Christmas and a Happy New Year!


Support Request: Maintenance Mode


two questions:
1- I ran a job on a kiosk here and it did fail, now the kiosk is stuck on the "maintenance mode" screen. I have rebooted the kiosk to no avail. How I can exit from maintenance mode?
2- I have Sitekiosk9 installed on Windows 10 Enterprise. How can i hide the "quick access" menu from File Explorer when saving documents to the download folder?


Réponse: (1)

Re: Maintenance Mode 16/07/2019 16:04
1. Regarding the maintenance screen, you will need to send another job to turn off the maintenance screen (Action Type: Maintenance Screen). Check the option to turn off the maintenance screen.

2. Regarding Quick Access, you will need to login to the SiteKiosk user account and deactivate the Quick Access in the Explorer settings.