Company Christmas Holidays
North American Headquarters in Miami, USA: Dec 25, 2015, Jan 1st 2016
European Headquarters in Muenster, Germany: Dec 21, 2015 until Jan 03rd 2016
Limited support is available during this period.
We at PROVISIO wish you Merry Christmas and a Happy New Year!


Support Request: configure screen resolution


On menu option, should I configure screen resolution in site kiosk?

we have problem of black screen at startup, and we were not able to perform any action. finally, we get into windows by remote desktop from another computer. we read in few articles that site kiosk throws this black screen error if the resolution is not supported. so where should I configure screen resolution in site kiosk.

Réponse: (1)

Re: configure screen resolution 25/07/2019 15:38
This only needs to be configured correctly in Windows. What did you set as your start page? Can you replicate the issue with a default SiteKiosk configuration file?