Ticket ID: 25607
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Creation Date: 10/9/2020 10:08 AM
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Product: SiteKiosk Classic Android
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Attachment: -
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TicketType: Support Request
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Version: 2.10
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Language: English
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Views: 13225
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Last Modification Date: 11/6/2020 1:10 PM
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Platform:
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Level: Closed
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Support Request: Unable to complete survey webform
This is a licensed SiteKiosk for Android version 2.10 build 8248 using the fullscreen browser with browser engine Android System Webview (Chrome Version 85). The link to the survey webform is
https://bravisradar.nl/aanmelden/MKC2019/. If we fill out the survey with any browser on the tablet it works like expected, but if the survey is filled in via the SiteKiosk system, we are unable to complete the survey. On the last survey page, after pressing the submit button, the browser just keeps hanging with "Completing survey". It used to work, but not anymore and since the same webform works on any browser on the tablet (Samsung Galaxy Tab S5e) itself, there must be something in SiteKiosk. Please investigate/help.