Ticket ID: 25880
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Creation Date: 6/30/2021 9:50 AM
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Product: SiteKiosk Classic Windows
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Attachment: -
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TicketType: Support Request
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Version: 9.8.5779
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Language: English
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Views: 9914
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Last Modification Date: 7/28/2021 10:58 AM
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Platform:
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Level: Closed
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Support Request: Onscreen keyboard problems
Hi.
I'm using Sitekiosk on a Win10 Enterprise PC.
Sitekiosk is running on the sitekiosk limited user created during install.
Touchscreen only, using Samsung QM32R-T monitor
Our problem is that the onscreen keyboard often does not work.
Tried several "skins" with the same result.
Keyboard is configured to be displayed only when a textbox is active.
Sometimes everything works fine, but usually the keyboard is displayed when a textbox is activated, but it is not possible to type anything.
I can see that the buttons on the onscreen keyboard is pressed, but nothing appears in the textbox.
URL i'm displaying is
https://iframe.coop.no/fornebu/littditt/
Also tried this with several other URL's with the same result.
If you press the button on the start page (touch works fine for everything but onscreen keyboard), there should be several input fields, ie. search bar on etc.