Support Request: Error Exception during RestAction

Ticket ID: 26545	Creation Date: 8/24/2023 6:25 PM	Product: SiteKiosk Classic Windows	Attachment: -
TicketType: Support Request	Version: -	Language: English
Views: 2527	Last Modification Date: 9/21/2023 11:23 PM	Platform:
Level: Closed

Description

trying to access a website but keep getting Error Exception during RestAction

Answer: (1)
Re: Error Exception during RestAction	8/24/2023 10:54 PM
Hello, Thank you for your inquiry. This seems to be possibly an issue related to the visited website. Can you check your SiteKiosk version number and build in the Configuration Editor or Quick Start Menu? On a test device, you can try the latest version 9.9.6466 along with the instructions in the ZIP file: https://www.sitekiosk.com/sitekiosk-classic-windows-version-history/ If the test proves successful for the web service, then you may need to deploy this updated version and additional step to your other devices. Please check your license status with our Sales Team - https://www.sitekiosk.com/contact/ You can find our FAQ on Updating SiteKiosk: https://www.sitekiosk.com/web/CustomerSupportCenter/ArticleDetails.aspx?ArticleID=24834 Best regards, Andre.