Ticket ID: 21400 Creation Date: 2/20/2015 1:27 PM Product: SiteKiosk Classic Android Attachment: -
TicketType: Support Request Version: - Language: English
Views: 19199 Last Modification Date: 3/20/2015 4:38 PM Platform:
Level: Closed

Support Request: error - failed to connect to www.provisio.com

Description

Hello,

we run our machines with android and sitekiosk on different subnet and firewall setting than other. I receive a error:
[SiteKiosk Android] failed to connect to www.provisio.com/80.237.248.79 (port 80) after 20000ms (failed to connect to www.provisio.com/80.237.248.79 (port 80) after 20000ms)
I am able allow this comunication on firewall, but I would like to know why sitekios wants to comunicate with www.provisio.com.
Thank you for answer.
Honza Vachal

Answer: (1)
Re: error - failed to connect to www.provisio.com 2/20/2015 4:21 PM
Hello,

This should apply to the license check with the license server the SiteKiosk Software makes in irregular intervals.
But even if the contact fails SiteKiosk can be used without any restrictions.

Regards,
Michael Olbrich
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