Ticket ID: 21459 Creation Date: 3/9/2015 12:27 PM Product: SiteKiosk Classic Windows Attachment: -
TicketType: Support Request Version: - Language: English
Views: 23882 Last Modification Date: 4/8/2015 2:47 PM Platform:
Level: Closed

Support Request: How can I get License key for siteremote.net?

Description

Hi
I got this warning during I use siteremote "Warning: License is about to expire in siteremote.net website". So how can I get that license. Is it same as sitekiosk license?

Regard,

Answer: (5)
Re: How can I get License key for siteremote.net? 3/9/2015 3:13 PM
You can check you licenses in your SiteRemote team account under >Administration >Licensing. You can purchase additional licenses through our online store. The product name is "SiteRemote Cloud – Annual Plan". You will need 1 license per machine. Here is a link to the online store. You will need to click your location on the map to proceed to the online store. https://www.provisio.com/en-US/Shop/Shop.aspx?GroupIdx=8
Re: How can I get License key for siteremote.net? 3/10/2015 4:12 AM
If I have 10 kiosks and already activate sitekiosk license. Do I have to purchase 10 licenses for "SiteRemote Cloud – Annual Plan" ?
Re: How can I get License key for siteremote.net? 3/10/2015 2:10 PM
Yes, you will activate the new license when your current licenses expire. You will need 1 license per machine. If you currently have 10 machines with 10 licenses expiring, you will want to purchase 10 new licenses to monitor all of the machines for another 12 months.
Re: How can I get License key for siteremote.net? 3/11/2015 5:16 AM
I have another question. How many user (for monitoring) can use per license per machine?
Re: How can I get License key for siteremote.net? 3/11/2015 2:44 PM
You will need 1 SiteRemote Cloud license per machine per year to monitor your SiteKiosk client machines.
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