Ticket ID: 24589
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Creation Date: 12/3/2018 5:46 PM
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Product: SiteKiosk Classic Windows
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Attachment: -
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TicketType: Support Request
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Version: 9.6.4572
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Language: English
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Views: 23769
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Last Modification Date: 1/1/2019 9:15 PM
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Platform:
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Level: Closed
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Support Request: 2 instances of site kiosk on autostart in morning
We have an ELO touchscreen with ECM running Win 10 set to turn off at night and back on in morning (using the RTC scheduling built into the display). When it turns on in a.m. and sitekiosk starts there is a message saying 2 instances are running. It is not part of the Windows Start up and I looked in the log files and it says SIteKiosk ended abruptly when the computer was shut off.IF I restart then there's no problem.
Is there a recommended method for auto shutting down and restart in am that will resolve this issue?