Ticket ID: 24772 Creation Date: 3/29/2019 1:58 PM Product: SiteKiosk Classic Windows Attachment: -
TicketType: Support Request Version: 9.1.3345 Language: English
Views: 19812 Last Modification Date: 4/26/2019 2:41 PM Platform:
Level: Closed

Support Request: Unable to install SiteKiosk

Description

Hi,

After uninstalling 9.6 version, i decided to install 9.1.3345 version but while SiteKiosk was installing, the installation canceled itself.
I can't use SiteKiosk so. Can you help me to fix this issue it's urgent.
Thank you for your help.

Regards

Answer: (1)
Re: Unable to install SiteKiosk 3/29/2019 2:04 PM
Hello,

SiteKiosk 9.1 as well as 9.6 are generally out of support but there is no known issue with installing SiteKiosk 9.x on supported operating systems:
https://www.provisio.com/helpconsole/SiteKiosk%20Help/en-US/default.htm?system_requirements.htm

You may send us an e-mail to get the information how to clean up the system manually to do a new installation then.
support-europe(at)provisio.com

Before you reinstall you may also install all available windows updates.

Regards,
Michael Olbrich
Post comment
My Account
Login
Language (Tickets):