Ticket ID: 24837
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Creation Date: 5/3/2019 8:14 PM
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Product: SiteKiosk Classic Windows
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Attachment: -
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TicketType: Support Request
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Version: 9.7.0
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Language: English
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Views: 20577
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Last Modification Date: -
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Platform:
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Level: Closed
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Modified By: -
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Support Request: error -2146697208 (When dowloading a Word file)
We are (randomly) getting error -2146697208 when dowloading a Word file. The computer inquestion is running Windows 10 and Office 2016.
We do not have this problem with PDFs, but it happens with Word docs 50% of the time.
What can we do to fix this issue?