Ticket ID: 24841
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Creation Date: 5/10/2019 11:21 AM
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Product: SiteKiosk Classic Windows
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Attachment: -
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TicketType: Support Request
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Version: 8.8.1686
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Language: English
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Views: 20305
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Last Modification Date: -
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Platform:
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Level: Closed
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Modified By: -
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Support Request: Start Page not loading and Quick Start menu don't show options
I've installed SiteKiosk in two PCs here, using Windows 7 SP1 64 bit. Both aren't loading the start page that I've set in Start Page Browse, and when I start SiteKiosk it doesn't comes up with the Quick Start Menu, just go straight to the page that I'm attaching to this request.
The page loaded says: A start page is either not defined or is unreachable.
My start page is a local html file that is inside SiteKiosk/Html/MySystem folder.
I'm using Administrator user, and tried to uninstall and install SiteKiosk again, even using Run as Administrator.
I've tried using proxy and without proxy.
Tried many things that actually I don't know what else to do.
It's working in another PC in the same place, but not on those two others.
Could you clarify it for me please?
Kind regards,
Luciano Matos