Ticket ID: 25716
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Creation Date: 2/1/2021 6:16 PM
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Product: SiteKiosk Classic Windows
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Attachment: -
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TicketType: Support Request
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Version: -
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Language: English
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Views: 11457
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Last Modification Date: 3/1/2021 8:13 PM
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Platform:
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Level: Closed
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Support Request: Mic and Speakers disabled
We are using version 9, and needed a locked down workstation for using Zoom only.
Are issue is when they pull up Zoom, the mic and speakers do not work in the meeting. You can test the sound and can hear, but not in the meeting.
When we exit out of kiosk, everything works fine.
I did use a previous config file as a template, so don't know if something was set on it or not.
I've looked thru the setting as best as I could but couldn't see anything dealing with USB, mic or speakers. Can you help me figure out where these settings would be?
Thank you