Ticket ID: 26466 Creation Date: 3/14/2023 8:22 AM Product: SiteKiosk Classic Windows Attachment: -
TicketType: Support Request Version: - Language: English
Views: 3660 Last Modification Date: 4/11/2023 9:02 AM Platform:
Level: Closed

Support Request: Did my order go through

Description

I was trying to buy an upgrade to SiteKiosk Classic Windows. I filled the form with my informations, old license and typed my credit card informations. And clicked the send button. I got no error messages, but I can't find any new licenses or invoices and I do not get any mails from you.
Can you see my purchase? What do I do now?

Answer: (1)
Re: Did my order go through 3/14/2023 8:46 AM
Hello,

generally, an order confirmation will be sent to the email address you provided.
The order itself will be processed manually during our opening hours.

If you have not received an order confirmation, please contact our sales department.
sales-europe(at)sitekiosk.com

Full contact details and opening hours (EU) here:
https://www.sitekiosk.com/eu/contact/

Regards,
Michael Olbrich
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