Ticket ID: 26510 Creation Date: 6/23/2023 12:23 PM Product: SiteKiosk Classic Windows Attachment: -
TicketType: Support Request Version: 9.9.6191 Language: English
Views: 2797 Last Modification Date: 7/21/2023 2:15 PM Platform:
Level: Closed

Support Request: Websocket connection interrupted

Description

We currently have a problem when using sitekiosk Chromium browser with the websocket connection. We receive the error in our app.
Can you help us with this problem?
Can you also mention the Chromium version?

Answer: (1)
Re: Websocket connection interrupted 6/23/2023 1:20 PM
Hello,

There is no known issue (the websocket connection in an https web page worked in my test) and unfortunately, you didn't name the error message.

- If you get an error like this in the SiteKiosk log (example with data protocol) >>According to the scheme rules (data) the navigation to data:text/html… was canceled.

As SiteKiosk is a secure browser it will not allow all protocols by default (SiteKiosk only allows certain protocols / schemes by default) and data is blocked by default.
You can allow that protocol by editing the SiteKiosk configuration file (…\SiteKiosk\Config\YourConfig.skcfg) e.g. with Notepad.

- Example:
Search for the line: 

<schemes defaultallowed="false">

Check below if an entry for your protocol already exists (like data) 

<scheme name="data" desc="data" allowed="false" />

Change it to 

<scheme name="data" desc="data" allowed="true" />


If the protocol entry doesn’t exists (neither allowed or blocked) you can add the required protocol with adding a line like this: 

<scheme name="myprotocol" desc="myprotocol protocol" allowed="true"/>



- Browser Engine
SiteKiosk Classic Windows uses a Chromium CEF Browser engine that will be installed with SiteKiosk. Its version depends on the SiteKiosk Classic Windows Version you installed.

SiteKiosk Classic Windows 9.9.6191 uses Chromium CEF 101.0.4951.34.
The actual SiteKiosk Classic Windows version 9.9.6466 uses Chromium CEF 109.0.5414.8.

If necessary you can find a more recent version of the Chromium CEF Engine for this SiteKiosk Windows Classic 9.9.6466 here (actually Chromium CEF 115.0.5790.24): https://www.sitekiosk.com/download/SiteKioskWindowsClassic_ChromiumCEF.zip.

Also see: https://www.sitekiosk.com/eu/sitekiosk-classic-windows-version-history/

Regards,
Michael Olbrich
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