Solutions for the Healthcare and Pharmaceutical Industry
Merck (MSD) Sharp & Dohme, Spain
Customer Consulting Terminals
Chemical and pharmaceutical products are rather complex and could prove fatal if important information is not disclosed. A consulting terminal offers customers an easy-to-use tool to review different products, solutions and their application. This will help customers to decide whether a particular product is suited to satisfy their needs and requirements.
These terminals also allow customers to easily access important information - from hazard warnings to side effects.
Human Resources Terminal (HR)
Today, human resources management with all of its aspects and nuances is largely a matter of database management. Requests for vacation, travel expense statements as well as time and work sheets are recorded and processed electronically. Work instructions, safety regulations, work schedules and shift rosters as well as general employee information are uploaded to the company's corporate Intranet.
Access to these resources without a personal workstation is difficult to obtain. Public access human resources (HR) terminals are an excellent solution as they allow the staff to gain access to resources on the corporate network by entering their password or using other types of identification.
You can find more information on this topic on our HR Solutions & Employee Self Service Terminals info page.
Digital Signage Advertising Display
It is often the simple things that make or break the success of a business venture. Digital Signage solutions can be incorporated easily with the help of SiteRemote and SiteKiosk, a kiosk & digital signage software. Possible applications range from displaying loops of images, videos, webpages and text to utilizing digital signage content for attract loops on workstations.
Healthier living through kiosks
Americas PBS is using SiteKiosk to secure their new healthcare kiosks, which are being deployed throughout Latin America. Through the kiosks, users can schedule appointments with healthcare providers, scan insurance forms and update personal information. The kiosks include a biometric device to identify users, a webcam for document scanning, and a printer to print forms and other information.
Because of the sensitive information conveyed via the kiosks SiteKiosk is used to secure the devices, including preventing manipulation of the operating system, and to erase personal information and temporary files once a user completed their interaction. In addition, SiteKiosk's Digital Signage functions provide a way to display marketing information via the screensaver when the kiosks weren’t being used.
Read the full Case Study here (PDF)
Solution partner: Americas Business Process Services